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Contacts

For all general parts and service enquiries please call:

Alexander Dennis Parts & Service: 0845 358 9988
Email: parts.sales@alexander-dennis.com

Plaxton Coach Parts line: 0844 822 6224
Email: anstonparts@alexander-dennis.com

Parts and Service HQ:

Alexander Dennis Ltd.,
Cameron House,
Priorswood Place,
East Pimbo,
Skelmersdale WN8 9QB

Tel: +44(0) 1695 556 444

Fax: +44(0) 1695 728 772

Opening Times

Warranty: 07.30am – 4.30pm

Parts Sales: 07.30am – 5.00pm

Parts Technical: 08.00 – 4.30pm

Individual Aftermarket Contacts

NameRegionTelephoneEmail
Alexander Dennis Parts & ServiceAll Enquiries0845 358 9988parts.sales@alexander-dennis.com
Plaxton Coach Parts lineAll Enquiries0844 822 6224anstonparts@alexander-dennis.com
Parts Sales Contacts
Jim WebbScotland07979 703605jim.webb@alexander-dennis.com
Regional Parts Sales Manager
Gary GloverNorth West07881 958463gary.glover@alexander-dennis.com
Regional Parts Sales Manager
Ian GodberSouth East & London07920 116639ian.godber@alexander-dennis.com
Regional Parts Sales Manager
Bonnie MartinSouth West Midlands07901 523962Bonnie.Martin@alexander-dennis.com
Regional Parts Sales Manager
Bob GreenEast Midlands & North East07899 923579bob.green@alexander-dennis.com
Regional Parts Sales Manager
Jon StandingSouth East & London07990 023364jon.standing@alexander-dennis.com
Regional Parts Sales Manager
Parts Assurance Packages
Les RivettAll07843 357228les.rivett@alexander-dennis.com
PPM & Imprest Manager
Parts Call Centre
Andy BrooksAll07799 766113andy.brooks@alexander-dennis.com
Parts Call Centre Manager
Parts Sales DeskAll0845 3589988parts.sales@alexander-dennis.com
Various
Other Parts Contacts
Rob WilliamsInternational07764 922274rob.williams@alexander-dennis.com
International Parts Director
Richard JacksonAll07810 157770richard.jackson@alexander-dennis.com
Aftermarket Technology Director
James BrabonAll07921 230566james.brabon@alexander-dennis.com
Contracts Manager
Skelmersdale Head Office01695 556444
Reception
Dublin Parts Centre+353 (1) 8853984 Fax:+353 (1) 8853996dublin.parts@alexander-dennis.com
Bernard Keller – Parts Supervisor
Field Service Support Contacts
Ben WaiteNorth07901 510724ben.waite@alexander-dennis.com
UK North Service Manager
Steve EdmondsSouth07831 704251steve.edmonds@alexander-dennis.com
UK South Service Manager
Warranty / Field Support Call CentreAll0845 3589988callcentre@alexander-dennis.com
Various
Kevin Law07775 825693kevin.law@alexander-dennis.com
Warranty Call Centre Manager
John ChavesLondon07760 220923john.chaves@alexander-dennis.com
Regional Service Manager
Nigel ParksLondon07557 001196nigel.parks@alexander-dennis.com
Regional Service Manager
Alan McEwanScotland07770 733779alan.mcewan@alexander-dennis.com
Regional Service Manager
John BradleyNorth East and Southern Ireland07768 921192john.bradley@alexander-dennis.com
Regional Service Manager
Glen WilkieMidlands07736 615459glen.wilkie@alexander-dennis.com
Regional Service Manager
Steve HardyAll07788 717570steve.hardy@alexander-dennis.com
Technical Services Manager
Service Centre Contacts
Harlow ServiceHarlow01279 770600
Reception
Alan ReynoldsHarlow07799 762070alan.reynolds@alexander-dennis.com
Workshop Manager
Wayne AllenHarlow07500 662754wayne.allen@alexander-dennis.com
Commercial Manager
David ButlerHarlow07717 841483david.butler@alexander-dennis.com
Workshop Controller
Anston ServiceAnston01909 551155
Reception
Darren HallAnston07813 959742darren.hall@alexander-dennis.com
Service Centre Manager
Kevan WilsonAnston07721 627890kevan.wilson@alexander-dennis.com
Technical Sales Engineer
Aftermarket Development
Darren CoxAll07810 158343darren.cox@alexander-dennis.com
Aftermarket Development Manager
Asia Pacific
Alexander Dennis (Asia Pacific) Ltd.Asia Pacific(852) 2757 8057
Adam WongHong Kong(852) 2121 9601adam.wong@adl-ap.com
Powertrain Manager – Service(852) 6076 4673 (mob)
Joe BazantHong Kong(852) 2121 9607joseph.bazant@adl-ap.com
Reliability Engineer – Service(852) 6823 0112 (mob)
Mike HughesHong Kong(852) 2121 9622mike.hughes@adl-ap.com
Customer Service Manager(852) 9126 2900 (mob)
HY AuHong Kong(852) 2121 9663HY.au@adl-ap.com
Service Supervisor – Body(852) 9356 4668 (mob)
Albert SS ChanHong Kong(852) 2121 9664SS.chan@adl-ap.com
System Support Manager – Service(852) 9436 9330 (mob)
Albert KH Chan Hong Kong(852) 2121 9669albert.chan@adl-ap.com
Service Support Manager(852) 6030 3170 (mob)
Tony Moore New Zealand(64) 9836 7602tonyl.moore@alexander-dennis.com
Head of Operations(64) 27422 3336 (mob)
John McCroryNew Zealand(64) 27422 3339john.mccrory@alexander-dennis.com
Field Service Engineer(64) 27422 3336 (mob)
Sarah MooreNew Zealand(64) 9836 7602sarah.moore@alexander-dennis.com
Administrator
Adam Hatch New Zealand(64) 9836 7602partnz@alexander-dennis.com
Bill ThongSingapore(65) 6257 0217bill.thong@alexander-dennis.com
Aftermarket Manager South East Asia
Ahmad Taufeeq
Technical Sales Manager Malaysia(603) 5633 5788 ahmad.taufeeq@alexander-dennis.com