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Net gain as ADL launches revolutionary online bus industry first

Published: 17 Apr 2018

Alexander Dennis Limited (ADL), Britain’s biggest bus and coach manufacturer, took another significant step towards revolutionising the process of vehicle inspection, servicing and maintenance, when it launched a radical new cloud-based online fleet management and pre-emptive diagnostic system today. The launch in Manchester is the first of two customer events being held in April.

Branded as AD Connected, the new system underpins ADL’s resolute commitment to embrace the latest technology to help it remain market leader in terms of customer support. Trialled and developed over a period of 24 months by several leading UK customers, AD Connected transforms the traditional approach to vehicle inspection by providing the most in-depth level of operational analysis and preventative diagnostics on the market. The cloud-based system provides a clear, concise pathway, linking direct to operators either by registration, fleet or chassis number. The system has various support approaches that can be tailored to each customer’s needs. AD Connected can also be used on the entire fleet range rather than be specific to one product or commodity type.

Touchscreen menus simplify the whole process, enabling engineers and inspectors to move quickly around a vehicle, scrolling through options and selecting the appropriate, easy to use icon. Previous vehicle issues and recorded fault codes are also displayed on the tablet to provide a preventative maintenance guide, allowing operators to carry out repairs before issues occur.

There is also an option to add text notes, images and video recordings that can assist engineering teams and mechanics to initiate modifications and repairs quickly. The system also has the flexibility to be customised to meet the needs of individual operators.

After completing vehicle checks, AD Connected synchronises data to the main system giving engineers immediate access to accurate information through web applications. Faults are scrutinised, organised and incorporated in a report that highlights how vehicle performance can be improved and up-time maximized.

On the web application operators can also access a dashboard that enables them to view live information, service management and diagnostics, along with current vehicle status reports.

Other AD Connected options include a comprehensive telematics suite providing indepth, live vehicle data on faults, predictions and recommended actions, fuel and driver performance. In addition, ADL has also developed AD Protect, a bridge warning system that uses geo-fencing to trigger an audible alarm for drivers on the approach to low-height hazards.

George McAdam, ADL’s Group Quality & Aftermarket Director, commented: “AD Connected is an exciting bus industry first and we are delighted to be leading the way with this breakthrough technology. We have developed it in conjunction with customers such as trentbarton, Blackpool Transport and Whitelaw’s Coaches, along with key providers in our supply chain network. I am grateful to all of those who have participated in this crucial development phase.

“Today is a milestone in terms of the aftermarket support we offer operators. AD Connected is unique in many ways, particularly in the options that can be configured, thereby enabling operators to bolt on the preferences that best suit their budget and operational needs.”